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Still have questions? Contact eBranch

This free service sends account alerts & notifications to your email and/or mobile device* to keep better track of your finances. Setting up your alerts is quick and easy!

Set up Alerts & Notification
  1. Go to Online Banking and click on Additional Services menu tab
  2. Click on Alerts & Notifications
  3. Update email and/or mobile phone number to receive the alerts


  4. Click on Add Alert


  5. Select alerts & notification to add.


*Message and data rates from your mobile carrier may apply.
Have Questions?
If you have any questions, please call us at (800) 537-8491, chat via Online/Mobile Banking, or visit your nearest branch.

First Financial Cards are Already Protected with 24/7 Fraud Monitoring 

Here’s how it works:

  1. When potential fraud is detected, you will receive an automatic email notification from First Financial Credit Union, with the option to reply with “fraud” or “no fraud.”
  2. One minute after the email, you will receive a text alert from our First Financial Fraud Center between 7am and 9pm, which also has the “fraud” or “no fraud” option.
  3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.

Remember – our messages will never ask for your PIN or account number.

Please do NOT respond if you suspect a call, text message or email claiming to come from us is suspicious. To validate a First Financial communication, please call us immediately at (800) 537-8491 or use Online/Mobile Banking chat.

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