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What's on your mind? We're here to provide answers and guide you toward information that will help you make informed decisions.


To contact our Member Contact Center, call (800) 537-8491, Monday through Friday, 7am - 7pm, and Saturday from 9am - 4pm or you can visit your nearest branch

For our Mailing Address,
Please Forward to:
First Financial Credit Union
P.O. Box 5040
Pasadena, CA 91117
Mailing Address for Deposits and Loan Payments
(except 1st Mortgage):

First Financial Credit Union
P.O. Box 5040
Pasadena, CA 91117


First Mortgage Payments Only
(excluding Home Equity Loans i.e. HELOC, HELOANS)

First Financial Credit Union
P.O. BOX 7168
Pasadena, CA 91109-7168

Please fill out the Contact Us form below. Please allow 1-2 business days for one of our representatives to contact you. If you require immediate assistance, please contact us at (800) 537-8491 during our business hours.

Please do not include account numbers or other sensitive information or requests to this mailbox.